Luxuryasra
Delivery & Returns
At Luxuryasra, we strive to offer a seamless and luxurious shopping experience from the moment you place your order to when you receive your exclusive fragrance. Below are the details of our delivery process:
Delivery Locations: We ship our luxury perfumes worldwide. Please note that shipping availability may vary depending on your location, local regulations, and restrictions on shipping perfumes.
Delivery Times:
Domestic Orders (within Europe): Orders are typically processed within 1-2 business days. Delivery takes between 3-7 business days after processing, depending on the shipping option selected.
International Orders: International orders are typically processed within 1-3 business days. Delivery times may vary from 5-14 business days, depending on the destination and customs clearance procedures.
Shipping Costs: Shipping costs are calculated at checkout based on your delivery location and the selected shipping method. Free standard shipping is offered on all orders above
Customs and Duties
For international orders, customs duties, taxes, and additional fees may apply depending on your country’s regulations. These costs are the responsibility of the buyer. We recommend contacting your local customs office for detailed information.
Delivery Issues
If your package is lost or arrives damaged, please contact our customer service team within 48 hours of delivery. We will work with you to resolve the issue and ensure that you receive your products in perfect condition.
Terms & Conditions
Cancellations & Modifications
Orders can be canceled or modified within 12 hours of placement. After this period, we begin processing your order, and changes or cancellations may no longer be possible.
For any modifications or cancellations, please contact us immediately
Returns & Exchanges
Due to the personal nature of perfumes, we are unable to accept returns or exchanges unless the item is defective or damaged upon arrival. If this occurs, please contact us within 7 days of receiving your order, and we will arrange a return or replacement at no additional cost.
Refunds
Refunds are available only in the event of defective or damaged products. Refunds will be issued to the original payment method and may take up to 7-10 business days to process, depending on your bank.